Many thanks for subscribing to the People First Newsletter. You are all signed up and part of the family. There are a couple of housekeeping things we are now doing behind the scenes, but nothing more for you to do, other than making sure you add … johnphilpin@substack.com … to your address book. It’s a […]

Value – it’s a thing we talk about and attach importance to – but remains aloof. A little like art, we know it when we see it. And yet, the recurring mantra of all of those advice books?

Provide value.

Deliver value.