“We’re waiting on specs for the San Francisco installation. Can you parallel-path two versions?”
Good grief … I think Molly Young is channelling me.
… at the very bottom, customer service. Which, by the way, has been rechristened “customer support” or “customer experience” at most companies — as though the word service might remind the college graduates recruited for these roles that they will in fact spend their days pacifying irritable consumers over phone, chat, text, and email.
A talk that argues that most of the big data is being used to screw us and mentions data trusts as a possible solution. Data trusts are an immature concept but worth considering because it’s one approach to decentralizing governance. Until we figure out data governance principles that are transparent and contextual to specific communities we should limit data aggregation by default and focus on personal agents and other fiduciaries.
Adrian Gropper – in a recent group email.
It is interesting because on the same day I received these words from a friend and occasional colleague Daniel Szuc after he received my newsletter declaring Data is Energy.
Energy is energy. Climate is a result of energy misused. Environment is the outcome. What are the impacts on our environment today, inside people and in the outside environment people live in? What contributes to the health or toxicity of the environment? Data, understood deeply, should be used to contribute to the healthy environment … yet … how is it being used today?
Daniel Szuc and Josephine Wong
The answer, of course, is exactly what Adrian expressed above.
It is being used to screw us.
I am working through Daniel’s words and what they mean in more detail – and will come back to them at a later stage.
Question : In the past, you consulted with folks at large companies, such as Walmart, and came away not so convinced of their actual ability to pursue sustainability. If we’re looking to create a better version of capitalism, what do you think should be done with publicly traded companies?
Over here I share a lot of Gaping Void’s work. Hugh Macleod more often than not nails it. But this one needed a comment.
Boom! That’s the way it works, for anyone in the innovation or creative business. History decides what is ‘art’, history decides what is ‘important’ …
Meanwhile, you’re just doing your job, you’re just showing up, trying to be a pro, you’re just trying to be a grownup, you’re just trying to get paid.
Hugh Mcleod – Gaping Void
Whilst I don’t disagree that ‘history’ decides what is important – Hugh of all people knows that ‘history’ is not neutral. An example would be that ‘History’ for the longest time did not recognize art that came from (say) Africa, because we ‘superior’ Westerners were writing off thousands and thousands of years of ‘art’ – because it didn’t fit into our Western sensibilities and so classified the art into Natural History Museums.
Doc Searls, Godfather of The VRM/Me2B Movement observed recently that he writes on 4 (what amount to) personal blogs … which made me feel a lot better about myself. In that same post he wrote;
Bigger than all four of those blogs is Linux Journal, where I wrote a great deal, including what amounted to blog posts on its website, for 25 years. That ended when Linux Journal ceased business in August. Also, as of today the entire site, with all its archives, is offline, erasing a third to a half of what I’ve written online so far.
It’s a cautionary tale because Doc (who’s final position at Linux Journal was Editor in Chief) might reasonably have expected that whoever owned Linux Journal wouldn’t suddenly remove it from public view.
Rule Number One : When it comes to your IP trust no one. Keep your articles and writing in a place that you have access to and control.
Rule Number Two : There is no Rule Number Two.
On a side note, but keeping the theme of Doc … he recently published the links to the last three posts on the VRM Blog. They are good reads.
Counting both noun and verb forms, the Oxford English Dictionary (OED) lists and defines thirteen separate ‘gigs’.
‘A flighty, giddy girl’ was where it all started and then ‘spin’, ‘whirl’, ‘whirligig’, ‘fool’, giggle and ‘joke’ are all in one way or associated with the word. Even when you get up to the 18th century where it meant ‘light one-horse carriage’, its origin might be ..
perhaps based on the ‘bouncing, whirling’ sense of the earlier ‘gig’.