The Frontline Might Be Different.
But It Is Still A Frontline.

Words of wisdom from a captain on the frontlines. His role when I met him was very different to what I expect he’s doing now, but his skills and talents will have transferred to the new reality just fine.

“Maybe that’s something else those big companies could learn from us. If they did, we wouldn’t charge. That’s another thing – we don’t charge to learn – learning makes us all better.”